Overview

Heiss Group is a premier services company providing integrated solutions. We draw on our vast experience of quality work and strong client relationships to deliver best-in-class solutions to all our clients up and down the West Coast.

Professional Services: Enabling you to implement your solution and realize ROI quickly is our top priority at Heiss Group. To help you get the most out of your application, we offer a variety of implementation services as well as ongoing support and training options. We provide comprehensive services through our Professional Services team, or our wide network of partners.

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IT Process Improvement: Even the best business strategies can be ineffective without an information technology strategy to support them. Heiss Group works with business and technology executives to craft Information Strategy Plans (ISP’s) that align your technology initiatives with your business goals. We can help with specific offerings around Outsourcing Strategies, Strategic Architectures and Project Management Methods or work with you to develop the entire plan from the ground up. Even if you have a strong plan in place, Heiss Group can provide quick health checks on areas of concern.

Customer Support: Providing world-class customer support on which your business can consistently depend is our goal. To that end, our customer support, engineering and quality assurance departments are managed jointly, so that our support personnel are always well informed of new product functionality and issues can be quickly resolved. In addition, we offer your growing business three levels of support.

For customers who seek additional levels of support, we offer the HeissCare Gold and HeissCare Silver customer support options. And because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are also included free of charge.

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