HeissCare: Heiss Group offers three levels of support. To ensure that all our customers are always able to contact our support team and get assistance, we include our HeissCare 60 Day Free support package for with every purchase of HeissOne. And because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are also included free of charge. For those customers who seek additional levels of support, we offer the HeissCare Gold and HeissCare Silver customer support options..
Knowledgebase: HeissOne and HeissOne Small Business have an award winning knowledgebase built-in so you never have to access another site in order to view relevant topics. HeissKB includes step-by-step tutorials to ensure quick learning of the HeissOne system. Each page within HeissOne has a custom knowledgebase button that links directly to the most relevant article. And if you haven't found what you need, you can always search the thousands of articles and tutorials at no additional cost.
Training: Heiss Group is committed to ensuring successful adoption of HeissOne functionality by all users. Through HeissOne, we offer a host of training services that meet the educational needs of virtually every organization.